Privacy Policy

1. Information We Collect

We collect information you provide directly to us when you:

• Fill out contact forms or property inquiry forms
• Send us emails or WhatsApp messages
• Schedule property consultations or viewings
• Subscribe to our newsletter
• Use our website features and services
• Create an account or client profile

2. Personal Data We Process

The personal data we collect may include:

• Name and contact information (email, phone, WhatsApp)
• Residential and visa status information
• Financial information (budget, investment preferences)
• Property preferences and requirements
• Communication history and correspondence
• IP address and browsing behavior (cookies)

3. How We Use Your Information

We use your information to:

• Provide real estate consulting and property recommendations
• Process property inquiries and viewings
• Facilitate property transactions and investment guidance
• Send updates about relevant properties and market trends
• Improve our website and services
• Comply with legal obligations and RERA requirements
• Prevent fraud and maintain security

4. Legal Basis for Processing

We process your personal data based on:

• Your consent (explicit opt-in for communications)
• Contract performance (property transactions)
• Legal obligations (RERA, tax, and regulatory compliance)
• Legitimate business interests (improving services)

5. Data Sharing and Third Parties

We may share your information with:

• Property developers and agents (for transactions)
• Financial institutions (for mortgage guidance)
• Legal advisors and compliance partners
• RERA and government authorities (as required)
• Third-party service providers (email, hosting, analytics)

We do NOT sell your personal data to marketing companies or third parties for profit.

6. Data Retention

We retain your personal data for:

• Active consulting relationship duration
• 7 years after transaction completion (legal/tax compliance)
• Until you request deletion (subject to legal requirements)

7. Your Rights

You have the right to:

• Access your personal data (upon request)
• Correct inaccurate information
• Request deletion of your data (right to be forgotten)
• Opt-out of marketing communications
• Data portability (receive data in standard format)
• Lodge a complaint with data protection authorities

8. Security Measures

We implement security measures including:

• SSL/TLS encryption for data transmission
• Secure storage with access controls
• Regular security audits and updates
• Restricted staff access to personal data

9. Cookies and Tracking

We use cookies for website functionality, analytics, and user experience. See our Cookie Policy for details.

10. Contact Us

For privacy inquiries or to exercise your rights:

11. Policy Updates

We may update this policy periodically. Continued use of our website indicates your acceptance of changes.